ORDER PROCESSING (Domestic - India Orders)

All orders received on or before NOON India time will be shipped within 3 business days, excluding holidays.

All orders received after NOON India time will be shipped within 4 business days, excluding holidays.

All orders placed on holidays, weekends, or other holidays recognized by www.brahmz.com will be shipped within 4 business days.

In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment-processing times may be delayed.

Pre-Orders will be charged upon checkout. Any non pre-order items will be shipped within 3-4 business days from the date of order. Once the advertised pre-order shipping period begins, you will receive your order within 10 business days (for standard shipments). Shipping dates cannot be guaranteed for pre-orders. In the event of unforeseen delays outside of our control, the estimated shipping date is subject to change without notice.

Cancelling a Pre-Order: If you would like to cancel your pre-order, we will gladly refund you. Simply follow these instructions:

You must first receive the order.

Confirm to our customer service team that you are returning the product

Upon confirmation from our team, return the item.

As soon as we receive the order, we will refund the cost of your item less the original shipping fee

 Please note : Cancel the order is not available for international orders if the item is dispatched from our warehouse, but in case of different item or breakage or manufacturing defect , we do give refund or replacement upon receiving the image!

SHIPPING METHODS & DELIVERY TIMES

We send all orders via reputed courier partners. You can log on to brahmz.com and check the details of the shipment and courier partner.

Proof of signature may not be possible for all deliveries. It is the responsibility of the customer to be available for receipt of the package. In the event that the customer is not available, the package may be left at the destination address at the discretion of the carrier.

For international Orders Delivery Timelines are mentioned on Checkout page.

GENERAL

brahmz.com will fulfill your order in a timely and efficient manner. However, if the package is returned to us for ANY reason you will still be responsible for the original shipping fees charged to you. If your package is refused or returned to us, we will refund the amount of your order, excluding shipping and handling charges. We do not accept product exchanges. 

For all orders, please provide your complete street address with pin code and nearest landmark

We use several different shipping carriers depending on type of shipment and geographic location.

SHIPPING COST

Shipping cost to India is Free if the order is above a minimum amount. For international orders the shipping amount is calculated on checkout page.

Do you deliver outside India?

Yes we do deliver products outside India.

Do you give free shipping?

Yes, we offer free shipping on selected products on a single purchase of a minimum value.

We deliver to all places where our delivery partners have delivery capability. We are continuously working to expand over coverage area. There may also be legal restrictions to delivering products in your area.

Do you also give Cash on Delivery option?

Yes, Cash on Delivery is available on certain products; it would be mentioned on the product page. We may not be able to provide the same on some areas as our delivery partner may not have the infrastructure to enable Cash on Delivery process.

Can you purchase outside India and get it delivered to a address in India

Yes, you can purchase our products via a valid credit card (we may ask you for additional authentication information) from any place outside India and get it delivered to a valid address in India (in paces where we deliver)